Refund policy

RETURN AND REFUND POLICY

Last updated: September 2026

1. Digital Product — No Refund Policy All purchases made on Sourcely are for digital products only. Due to the nature of digital goods, which are delivered instantly upon purchase, we do not offer refunds, returns, or exchanges once the product has been delivered.

2. Waiver of Cancellation Rights Under the Consumer Contracts Regulations 2013, you ordinarily have the right to cancel a purchase within 14 days. However, by completing your purchase on Sourcely, you explicitly acknowledge and agree that:

• You are purchasing a digital product that will be made available to you immediately upon payment
• You waive your 14-day right to cancel once the digital content has been delivered
• No refund will be issued after delivery of the product

This waiver is confirmed at checkout before your purchase is completed.

3. Exceptions We will only consider a refund in the following circumstances:

• You were charged but did not receive the download link — please contact us within 48 hours and we will resend it
• You were charged more than once for the same order due to a technical error

4. How to Contact Us If you experience any issues with your purchase, please contact us at sourcelyuk@outlook.com and we will do our best to resolve the matter promptly.

5. Disclaimer This contact list is sold for informational purposes only. Sourcely makes no guarantee of supplier availability, pricing, or the accuracy of contact details at the time of purchase. This document is for the purchaser's personal use only and must not be resold or redistributed.